You folks did great. I got a fishing rod stand of yours as a Christmas gift. I just opened it. It looks awesome. No damage to it and no missing pieces. It fit together easily. Thank you. It will be one of my all time favorite gifts.
May God bless you and your family,
Blake, you have made me a loyal customer.Your great service is appreciated.
I will pass on the to others my very satisfied experience with your company.
THANK YOU! Ed
Hey John, I was reluctant to email as I expected a (as usual) slow response, but you did yourself proud! Appreciated. I will buy more of your rod racks to replace the several that I have, but was waiting to see how the response was on the caster problem. I like your design best because if you lean the rack over to get it (with rods in place) through a doorway, the rods stay put, where with the other racks they fall out. Thanks for the timely response. To some folks, it matters a lot. Bill
Thank you for the quick response to my problem.
I noticed that the replacement has changes in the connections.
It is great to see that American companies recognize problems and come up
with solutions like you have in your product.
I intend to look at purchacing additional products of yours.
You did what you said you would "WE'LL TAKE CARE OF IT"
And you did. I will be telling all my fishing buddies what you did.
Thank you so much,
Thanks for you excellent customer service!
The parts arrived today. Thank you so much for the quick response.
Jennifer, I just wanted to let you know that I am shipping the 4ea part #3 for the CTT-018’s to you today. They are shipping UPS. Sorry for the problems and please feel free to contact me if there are any other issues. Have a great week.
Thanks so much!! Will definitely recommend Organized Fishing to everyone!!
Parts received today, I appreciate your service, thank you very much. Rack really helped organize my stuff although I may need one or two more.
Thanks again, Jerry
Blake and John,
I received the extra parts and appreciate your responsiveness to this matter. Thanks again for all your help. The tackle trolley looks great!
All the best, Rich
I received your package yesterday and wanted to thank you greatly for sending it as promised. I was very excited to see it lying on the porch. It was a pleasure talking to you on the phone last month, and knowing that you fulfill your promises makes me excited for future business opportunities together. All my best, Thanks a million John. I will work on it over the weekend and let you guys know.
You're the best!!! Chad Fisher
I have been meaning to send an email thanking you for sending me that new spinner for my rod holder. It certainly is a much heavier piece, and though I have not yet had the time to swap it in, it looks like it will be fantastic. I must commend you and your company on your great customer service. In my experience, it is rare for a customer to get rapid, personal, and helpful replies, let alone high quality replacement parts. Thanks again and I will certainly recommend your products to all my friends and family.
Best, Matt Deren
I really appreciated your prompt response to my request and needs! I know I bought the right product from the right man and Company! Thank you again for caring so much!
I am a satisfied customer that you can call upon as a reference!
Hi Organized Fishing,
My order of fishing rod replacement clips arrived today. They're just what I needed to complete my fly rod display for the local expo in about ten days.
Thanks for your efficient and courteous service!
Nadi Fly Rods, LLC
Springville , Utah
Received part and I am impressed with your quick reply and service. I will do business with you in the future and have told people about the quality of your products and service.
Blake, I received the plastic brackets today, thank you for your great
customer service. Jim Gorski
I received the replacement part for the trolley. Thank you so very much for your quick response!
Happy New Year!
I want to thank you so much for sending the part we were missing, and some extra. We appreciate the quick time response. You made my husband happy enough that he told me to email you and say Thank You!! kim ford
Thank you so much. You are definitely a great company that stands behind their product. My husband, Ray, said to thank you also.